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Cancer System Quality Index (CSQI) 2017

SafenullGood. Many processes for a safe cancer system are in place. However, there is room for improvement in deepening the understanding of complications of care and supporting patients needs, during active treatment phase.
EffectivenullGood. More cancer patients are receiving care based on the best available evidence across the care continuum. Guidelines selected for CSQI are system-focused and continue to require efforts to achieve targets and consistency across regions.
AccessiblenullFair. Ontarians continue to access many specialist services they need within appropriate timeframes. However, wait times for other services including testing, and supportive care require improvements for timely access to these resources.
ResponsivenullFair. Opportunities for improvement still exist with respect to real-time measures of patient experience and outcomes. More emphasis is needed on patient quality of life during and after treatment.
EquitablenullFair. Inequity exists, however, for some measures in the cancer system, equitable care is being realized. Coordinated efforts using a holistic approach across the system are needed to ensure equal health status across Ontario.
IntegratednullFair. More efforts are required to measure the level of coordination across the various functions and services within Ontario’s cancer system. The goal is to support seamless and effective patient transitions regardless of location or provider.
EfficientnullFair. There are examples of efficient use of services in cancer screening. However, more meaningful measures identifying ways of optimizing system resources are needed without compromising health outcomes.
*These symbols provide an overall assessment for each dimension of quality in an effort to track Ontario’s progress towards better outcomes in cancer care and highlight where cancer service providers can advance the quality and performance of care. The ratings include at an aggregate level, an assessment of each measure’s performance over time, performance against annual programmatic targets, jurisdictional comparisons and/or clinical aims for those measures available in the index. Breadth and depth of indicators across the patient continuum and type of indicator (i.e., structural vs. process vs. outcome) are taken into account in the assessment.

In my words

I have hope that one day the vast majority of patients and family members will actively participate in their own care, whether cancer or another health issue. We can’t expect to have the best cancer system in the world if we leave the work to others.

Patricia P.
Patient and Family Advisor
CSQI 2017 Launch:  Measuring What MattersView the webcast video of our
May 17, 2017 launch

The first of its kind in North America, the CSQI:
  • Tracks Ontario’s progress against cancer
  • Shows where quality and performance improvements are needed
  • Reports on 35 evidence-based quality measures covering every aspect of cancer control, from cancer prevention to survivorship